This Privacy Policy explains how Mino ("we", "us", "Mino") collects, uses, and shares information when you use the Mino mobile application (the "App").
If you do not agree with this policy, do not use the App.
| What | How we handle it |
|---|---|
| Account info (email, name, role) | Stored on Supabase. Required to use the App. |
| Profile info (age, positions, attributes, club, etc.) | Stored on Supabase. You can edit or delete it. |
| Chat with the AI coach | Sent to OpenAI to generate responses. Stored on Supabase for chat history. |
| Video clips and photos | Stored on Supabase. Public to coaches only if you mark them public. |
| Tracking, ads, analytics | None. We don't use any. |
| Selling your data | Never. |
| Account deletion | Settings → Delete Account. Immediate. |
Mino is a football player development application currently operated by its founding team. A dedicated legal entity is being established; once registered, this policy will be updated to name that entity as the data controller.
If you need to reach us about anything in this policy — including exercising your privacy rights — email us at the address above. We respond within the time frames set out in Section 8.
You must be at least 13 years old to create an account. If we learn that we have collected data from a user under 13, we will delete it immediately. If you are a parent or guardian and believe your child has registered an account, contact us at privacy@mino-app.com.
If you are between 13 and the age of majority in your country, you confirm that your parent or guardian has reviewed this policy and agrees to your use of the App.
| Field | Required? | Where |
|---|---|---|
| Email address | Required | Sign-up |
| Password (hashed, never stored as plain text) | Required | Sign-up |
| Display name | Required | Sign-up / onboarding |
| Role (player or coach) | Required | Sign-up |
| Preferred language | Optional | Onboarding / settings |
| Date of birth | Required | Onboarding |
| Playing position(s) | Required (players) | Onboarding |
| Preferred foot | Required (players) | Onboarding |
| Top attributes (5) | Required (players) | Onboarding |
| Areas to improve (3) | Required (players) | Onboarding |
| Football ambition | Required (players) | Onboarding |
| Player level | Required (players) | Onboarding |
| Height, weight, nationality, gender | Optional | Profile |
| Club name, role title (coach) | Optional | Profile |
| Transfer fee, Transfermarkt URL | Optional | Profile |
| Weekly schedule | Optional | Onboarding |
| Profile photo (max 2 MB) | Optional | Profile |
| Video clips (max 50 MB each) | Optional | Profile |
| Tasks you create or complete | Optional | In-app activity |
| Chat messages to the AI coach | Optional | AI chat feature |
If you sign in using Sign in with Apple (when available), Apple provides your name and email address on first sign-in only. If you choose Apple's private email relay, we receive an @privaterelay.appleid.com address and never see your real email.
We use your data only to:
We do not use your data to:
| Provider | What they receive | Purpose | Where |
|---|---|---|---|
| Supabase | All app data (account, profile, chat, schedules, tasks, photos, video clips) | App hosting, database, auth, file storage | AWS Asia Pacific (Tokyo) — ap-northeast-1 |
| OpenAI (GPT-4o API) | Your most recent chat message + last ~30 messages of context, your player profile, your recent task history | Generate AI coach replies and daily training tasks | OpenAI servers (US). Not used to train models. Retained up to 30 days for abuse monitoring, then deleted. |
| Apple | Receipt data for in-app purchases (when subscriptions launch); name and email on first Sign in with Apple | Process subscription billing, authenticate users | Apple servers |
| Email provider | Your email address and the email body | Send transactional emails (password reset) | Email provider servers |
We share data with these providers only as needed to run the App. They are bound by data processing agreements that require them to protect your data at the same or equal level of protection that we provide under this Privacy Policy. We never share your data with advertisers or data brokers.
The App uses a third-party artificial-intelligence service operated by OpenAI L.L.C. to power the AI coach and generate daily training tasks.
We send personal data to OpenAI only after you give your explicit permission. The first time you open the AI coach or enable AI-generated daily tasks, the App shows a consent screen describing exactly what will be sent. The AI features are not activated until you accept. You can withdraw consent at any time from Settings → AI Coach; doing so disables future AI processing. Existing chat history and tasks already generated remain in your account until you delete them or your account.
Under OpenAI's API terms, OpenAI:
Depending on where you live, you may have rights to:
You can delete your account and all associated data from within the App: Settings → Delete Account. The deletion is permanent and immediate.
For other rights, email privacy@mino-app.com. We respond within 30 days (GDPR / UK GDPR) or as required by your local law.
We are the data controller for your data. The legal bases we rely on:
| Processing | Legal basis |
|---|---|
| Running your account, AI coach, profile features | Contract (Art. 6(1)(b)) |
| Sending transactional emails | Contract / legitimate interest |
| Complying with laws | Legal obligation (Art. 6(1)(c)) |
| Improving the App (aggregate, no personal data) | Legitimate interest (Art. 6(1)(f)) |
International transfers: data may be stored on servers in the US (OpenAI) and the EU/US (Supabase). We rely on Standard Contractual Clauses for transfers outside the EEA/UK.
We do not sell or share your personal information for cross-context behavioural advertising. You have the right to know, delete, correct, and limit use of your data. To exercise any right, email privacy@mino-app.com.
We process your data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). To exercise your rights, contact privacy@mino-app.com.
| Data type | Retention |
|---|---|
| Active account data | Kept while your account is active |
| Chat history | Kept until you delete it or your account |
| Video clips | Kept until you delete them or your account |
| Account after deletion | Hard-deleted within 30 days. Backups purged within 90 days. |
| Legal records (e.g. payment receipts) | Up to 7 years if required by tax law |
We use industry-standard measures to protect your data:
expo-secure-store)No system is 100% secure. If we discover a breach affecting your personal data, we will notify you and the relevant authority as required by law (within 72 hours under GDPR).
The App is not intended for users under 13. We do not knowingly collect data from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal data, contact privacy@mino-app.com and we will delete the account.
For users aged 13–17, we recommend that a parent or guardian review this policy with you.
We may update this policy when the App changes. The "Last updated" date at the top tells you when we made changes. For material changes, we will notify you in the App or by email before the changes take effect.
This Privacy Policy should be read together with our Terms of Use.
Questions, requests, or complaints:
For unresolved complaints, you may also contact your local data protection authority.