These Terms of Use ("Terms") govern your access to and use of the Mino mobile application (the "App") operated by the Mino founding team ("we", "us", "Mino").
By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
| Topic | What it means |
|---|---|
| Minimum age | You must be at least 13 |
| Your content | You keep ownership. You grant us a limited licence to display it inside the App. |
| Bad behaviour | No harassment, no illegal content, no scraping, no fake accounts. We can remove content and ban users within 24 hours. |
| Subscriptions | Pro plans (when launched) are billed via Apple. Manage and cancel through your Apple ID. |
| Liability | We provide the App "as is". Our liability is capped at the amount you paid us in the last 12 months, or USD 100, whichever is greater. |
| Disputes | Governed by the laws of the United Arab Emirates. |
Mino is currently operated by its founding team. A dedicated legal entity is being established and will be named in these Terms once registered.
You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your country, you confirm that a parent or guardian has reviewed these Terms with you and consents to your use of the App.
We may refuse service, terminate accounts, or remove content at our sole discretion if we suspect a user is under 13.
When you create an account you agree to:
You may delete your account at any time inside the App: Settings → Delete Account. Deletion is permanent.
We reserve the right to suspend or terminate any account that violates these Terms.
You agree NOT to:
Violating these rules may result in immediate content removal, account suspension, or permanent ban without refund.
The App allows you to upload content including (but not limited to) video clips, photos, chat messages, profile details, and task entries ("Your Content").
You retain all ownership rights to Your Content.
By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute Your Content solely for the purpose of operating the App — for example, showing your clips to coaches you have allowed to view them, or processing your chat messages through our AI coach.
This licence ends when you delete Your Content or your account.
You represent and warrant that:
We have zero tolerance for objectionable content, including content that is sexually explicit, hateful, violent, harassing, defamatory, or that exploits minors.
You can:
We commit to:
To report content urgently, you can also email hello@mino-app.com with the details.
We may remove any content, at any time, for any reason, without notice. We may also suspend or permanently terminate any account that violates Section 5 or 6.
Mino plans to offer a paid subscription ("Pro") through Apple's In-App Purchase system. The following terms apply once subscriptions are live:
If Pro features are not available in your country, your subscription may grant access to a reduced set of features.
The App, its design, code, branding, AI prompts, and all related content (excluding Your Content) are owned by us or our licensors and protected by intellectual property laws.
We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App for its intended purpose. You may not copy, modify, or create derivative works of the App without our written permission.
"Mino" and the Mino logo are our trademarks. You may not use them without our prior written consent.
The App uses third-party AI (OpenAI) to generate personalised coaching responses, daily tasks, and other features. You acknowledge that:
If you have a medical condition or injury, consult a qualified professional before following AI-generated training suggestions.
The App relies on third-party services including Supabase (hosting and storage), OpenAI (AI processing), Apple (authentication, in-app purchases), and email providers. Your use of the App is also subject to their respective terms and privacy policies. We are not responsible for the acts or omissions of these third parties.
You may stop using the App and delete your account at any time.
We may suspend or terminate your access at any time, with or without notice, if:
On termination, your right to use the App ends immediately. Sections that by their nature should survive (intellectual property, disclaimers, liability limits, indemnification, governing law) will remain in effect.
The App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory. We do not warrant that:
To the maximum extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law:
Some jurisdictions do not allow limitation of certain damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
If you downloaded the App from the Apple App Store, the following terms also apply:
These Terms are between you and Mino only, not with Apple. Mino is solely responsible for the App and its content.
Your licence to use the App is limited to use on Apple-branded products that you own or control and as permitted by the App Store Terms of Service.
Mino is solely responsible for any maintenance and support of the App. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
Mino is responsible for any product warranties (express or implied by law) to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
Mino, not Apple, is responsible for addressing any user or third-party claims relating to the App or your possession or use of it, including product liability, legal compliance, and intellectual property claims.
In the event of a third-party claim that the App infringes their intellectual property rights, Mino, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of any such claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department's Specially Designated Nationals (SDN) List, the U.S. Commerce Department's Denied Persons List, and the U.S. Commerce Department's Entity List.
You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms, and that upon your acceptance, Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict-of-laws rules.
Any dispute arising from or relating to these Terms or the App will be brought exclusively before the courts of Dubai, UAE, and you consent to their personal jurisdiction.
If you are a consumer based in the European Union, the United Kingdom, or another jurisdiction that grants mandatory consumer protections, nothing in these Terms removes your right to bring claims under your local consumer protection laws.
We may update these Terms when the App or our practices change. The "Last updated" date at the top tells you when changes were made.
For material changes, we will notify you in the App or by email at least 14 days before they take effect. Continued use of the App after a change means you accept the new Terms. If you do not accept the changes, you must stop using the App and delete your account.
Questions or complaints: